FAQ
Are Solevia products clean?
We follow a science-first approach to skincare, focusing on safe, effective, and well-researched ingredients. Our formulations comply with strict EU cosmetic regulations, ensuring high standards of safety and quality.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I use multiple Solevia products together?
Yes. Our products are designed to work together seamlessly as part of a simple, effective routine.
Which skin types are Solevia products suitable for?
Our formulas are designed to support all skin types, including sensitive skin. We focus on balanced, skin-compatible ingredients that help strengthen the skin barrier and promote long-term skin health.
Are Solevia products vegan and cruelty-free?
Yes. All Solevia products are vegan and cruelty-free. We never test on animals and ensure our formulations meet strict ethical standards.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Are any purchases final sale?
Due to hygiene and safety reasons, opened or used products cannot be returned and are considered final sale. Unopened and unused items may be returned within 30 days of delivery in their original packaging.
Are Solevia products pregnancy safe?
Our products are formulated with carefully selected ingredients. However, we recommend consulting your healthcare provider before introducing new skincare products during pregnancy.
Where are your products manufactured?
Our products are manufactured in Europe, primarily in Latvia, in certified facilities that follow strict EU cosmetic regulations. This ensures the highest standards of quality, safety, and sustainability. Some orders may be fulfilled from additional facilities to ensure faster delivery.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
